For clinics & hospitals

Playful pre-visit intake your patients actually finish at home, turned into a briefing your clinicians read in twenty seconds.

Try it. Tap as the patient, watch the doctor's brief update.

CASE FILE · DERM
36% solved
Where does the itch strike, witness? Tap every scene of the crime.
3/10, mildly annoying
PatientS.A. · 09:20 appt
Sitesawaiting clues
Itch severity3/10
Sourcepatient-reported, at home
Severe itch score. Surfaced for review, not assessed.
Decision support · never a diagnosis

Consultations start from zero. They shouldn't.

A specialist gets about ten minutes per patient. History-taking eats half of it, patients under-report under the white coat, and paper forms come back blank. firstclue moves that work to the night before, when the patient is calm, comfy and honest.

Follow the evidence.

From booking to briefing in five moves. No app for the patient, no new portal for the doctor.

1

A case opens

The moment an appointment is booked, your clinic sends a link. It opens in the browser. No download, no login, no password to forget.

2

The investigator calls

A character walks the patient through six playful minutes of questions at home. Every tap saves. Abandoning halfway resumes exactly where they left off.

3

Clues become evidence

Answers are structured into onset, timeline, severity scores, triggers and red flags. Every line traces back to something the patient actually said.

4

The brief lands

A one-screen dossier reaches the clinician before the appointment, inside the EHR, as a PDF, or in a lightweight dashboard. Wherever they already work.

5

The consult starts ahead

The doctor walks in oriented. Ten minutes go to examining and treating, not to asking what a form should have answered.

The agency

Every specialty gets its own investigator.

Same engine underneath, a different character on the case. The tone dials from playful to clinical and white-labels to your clinic's brand.

Patients play. Clinicians read.

One conversation, two faces. Warm and gamified on the patient's phone, dense and scannable on the doctor's screen.

THE PATIENT'S SIDE

Feels like a chat, not a form

WinterSummerWhen I'm sickDetergent
"It was a dark and itchy night… it always starts after I do the laundry."
  • Six minutes, phone-first, saves every tap
  • A character asks, reacts and celebrates
  • Honest answers, because nobody's watching
becomes
THE CLINICIAN'S SIDE

A brief worth twenty seconds

Chief complaint"flaring rash, both hands, 3 weeks"
OnsetChildhood · current flare 3 wks
POEM score18/28
Reported triggersIllness, detergent, wool
Sleep impactWoken 4 to 5 nights/week
SAFETY NET: weeping patch reported. Surfaced for clinician review, not assessed by firstclue.

The Detective's Code.

The rules that keep firstclue useful to clinicians and safely on the right side of the regulatory line.

1

Report, never diagnose

firstclue organises what the patient said. It never suggests a diagnosis or a treatment plan. Decision support, not a medical device.

2

Every line has a source

Each fact in the brief traces to a specific patient answer. No inference, no invention. That provenance is what earns a clinician's trust.

3

A human is always in the loop

The brief orients the clinician. It never acts, never triages, never messages the patient with medical advice. The doctor decides everything.

4

Urgent answers get flagged, honestly

Red-flag responses are surfaced for review and clearly labelled as unassessed. Safety-netting is designed in, never an accident.

And one hard line: firstclue is built for physical-health specialties, dermatology, dental, allergy, ENT and friends. Mental-health intake needs crisis pathways a game should never carry, so we don't go there.

CASE
OPENED

Open a case file for your clinic.

Pilot with your dermatology or dental list. Watch completion rates and consult time, then judge us on the numbers.

firstclue
Case opened. We'll be in touch.